Essay on Respect - 730 Words

One of the keys to building or tearing down ego is respect. The communication of respect or the failure to communicate respect can greatly affect self esteem. Oftentimes it can take a lifetime of investment to communicate love, respect, and admiration. Self doubt and poor self-esteem can often erode the efforts of a friend or mentor to encourage and support. Oftentimes, though, building and destroying self-esteem can take place in a very short time. The ego buster and the ego booster in my life are one in the same person. Even more, the busting and boosting took place in the same conversation. I had a close relationship with a teacher in high school. Throughout my years there, this teacher encouraged me to work hard academically. He†¦show more content†¦I responded, â€Å"I like take-home exams.† In retrospect, I wish I had given the answer more though. The teacher had just said how valuable my opinion was in front of the entire class, and I could only must this brief phrase. In my defense, he did catch me off guard. I remember his response equally well. Without a single word, he said, â€Å"Hmpf.† It was obvious that my answer had not been neither as insightful not as informative as he had hoped. In that one exhale of air, he expressed his frustration, annoyance, and disappointment with my unreasoned and lack-luster response. In the space of a few seconds, the ego booster became the ego buster, and I left feeling quite small, regretting my pitiful response. Since that time, I have thought back on that moment many times. I have wished that I had said something different. I have wished that I’d thought a little bit more about the question. I could have expounded upon the benefits of a take-home exam. I could have explained how take-home exams allow more time for detailed research and thorough response, while in-class exams are often rushed and filled with pressure. I could have argued that in-class exams are less about measuring knowledge and more an exercise in memorization. I have run through the details many times. Perhaps it says something about me that I could be so greatlyShow MoreRelatedWhat Respect Is The Word Respect?1113 Words   |  5 Pages When talking about the word respect, numerous individuals have no clue what it implies. This word changes its meaning depending on who is inquired. Several people, even ones who comprehend what respect implies, still have no respect for anyone else. A two-way streak that everyone appears to overlook is respect. The word respect has a one-sided meaning to it, as an consequence of all the disrespect around the world. Respect has different opinions, gone through history, and help shape famous quotesRead More Respect Essay568 Words   |  3 PagesRespect Many people have different ideas about what respect means. I think it means having respect for others, property, and respect for yourself. Most people want respect even if it is just a little. The American Heritage Dictionary states that respect is 1. A feeling of appreciative, often deferential regard, esteem. 2. The state of being regarded with honor or esteem. 3. Willingness to show consideration or appreciation. People demand different amounts of respect, though not everyoneRead MoreRespect in the Military5071 Words   |  21 PagesRespect Respect, especially in the Army is a very important value to live by. It is much more than just talking kindly and listening to someone. It is the process of taking into consideration someone’s emotions, feelings and needs. You must also focus on their ideas, thoughts, and preferences. It is showing someone that you value their time; that you care what they have to say. Showing someone respect allows that person to know and acknowledge that you are tracking them and that you comprehendRead MoreThe Meaning of Respect Essay747 Words   |  3 Pagespeople go through life and always hear about the word respect, but they don’t know what it means. Respect is the esteem for or a sense of the worth or excellence of a person. There are things in life you need to hold in respect. Respect for yourself, respect for others, and respect for property. Respect is taught to people everywhere and it is even taught to them in their religions. Respect is the very aspect that keeps every thing in your life. Respect for yourself is very important to a person becauseRead MoreUnited States Army and Respect1322 Words   |  6 PagesRespect RESPECT HAS BEEN a distinctive US Army value since 1778 when Frederick William Baron von Steuben noted that a US officer.s first objective should be to treat his men .with every possible kindness and humanity..1 So it was not surprising when the US Army identified respect as oneof its seven values. In 1998 respect language gave the Army a powerful way to organize ongoing discussions about discrimination and harassment.2 The previous year.s headlines had been filled with allegations ofRead More The Importance of Respect in Our Society Essay509 Words   |  3 PagesThe Importance of Respect in Our Society Respect plays a role in our every day lives. When we go to school, theres respect. When we go to a restaurant, theres respect. When you go to your family reunion, there is respect. You may not notice it, but thats only because they are being respectful to you .If youre not respectful then you will be disrespected because your being mean. So you should always be respectful to others so they will treat you the way you want to be treated. Read MoreJapan s Should Be Handled With Dignity And Respect758 Words   |  4 PagesSano Japan Student Essay Going to Sano, Japan would be an honor. An honor that should be handled with dignity and respect. I have what it takes to go to Japan. I have the desire, experience, qualities and a strong passion to learn new things, this will make me an excellent student ambassador. Going to Japan will not only benefit me but also the people around me too. I will share my academic journey with the people I meet along the way, as well as share some of the various activities and experiencesRead MoreRespect And Respect Of Respect1094 Words   |  5 PagesRespect is not something that is tangible. You can’t physically hold it in your hands. You can’t buy it, not the genuine thing anyway. You can’t just get it overnight either. Respect takes time to get. It can take years to get the kind of respect that you really want. Respect is a deep admiration of something or someone. Respect usually comes from the qualities, abilities, or achievements of whatever or whoever you respect. Respe ct is something worked up to. However, even though respect is somethingRead MoreThe Phenomenological Approach In Turn, Proposes That We1051 Words   |  5 Pageshow self respect can be illustrated if we take into account not only physical world but also psychological one. Would self respect be allowing passively anyone to enter our personal space? Would self respect be allowing ourselves to be restricted by anxiety and various ego defence mechanisms? Would self respect involve always going against our wants and needs just to please other people? The answer to all these questions is of course no because if we look at the definition of respect, it involvesRead MoreTheo 104 Biblical Worldview Essay987 Words   |  4 Pagespeople. Example 1: A good starting point is to respect others because God said to. For example, we read in the Bible that husbands and wives are to respect their spouse and the wife must respect her husband Ephesians 5:33. Husbands, in the same way are considerate as you live with your wives, and treat them with respect 1 Peter 3:7. The same principle applies to other relationships. Peter wrote that we should show respect to everyone. You can respect your spouse, child, parent, boss or others because

Chinua Achebe s Things Fall Apart - 952 Words

When outsiders encounter a culture unlike their own they tend to make misconceptions about that culture. The British see the Igbo culture as dark and gory. Achebe sees it as a fully functioning society. The Nigerian community may seem odd and not functional when in actuality it is functional. For a society to be functional, it must have a culture as well as properties of a civilization. The British judge it as dysfunctional, but this is irrelevant to whether the society truly is or isn’t functional. The Nigerian society fulfills many, if not all, of the properties of a functioning society. Despite the negative stereotyping of the Igbo culture by the British, Achebe’s novel Things Fall Apart shows a fully functioning society. The fully functioning Nigerian society includes aspects of a civilization. A few of these aspects include organized government, religion, and social structure. In this society they have a group of select individuals called the Egwugwu that serves as the court system of the society. They serve as the government of the land and their word is final. The people of the society serve as their own police force and self-protection. When an issue arises, the Egwugwu make a decision and then the townspeople carry it out. â€Å"Below the structures of governance is a web of structures that keeps the Igbo society working harmoniously† (Ogbaa 21). This book Igbo written about the Igbo describes how the society works harmoniously, which is similar to saying it isShow MoreRelatedChinua Achebe s Things Fall Apart1719 Words   |  7 PagesThings fall apart is a classic novel written around the turn of the century, the novel focuses on the protagonist who we can also call a hero, Okonkwo. Oko nkwo is a wealthy and respected leader within the Igbo tribe of Umuofia in eastern Nigeria. Strong individual with a passionate belief in all the values and traditions of his people. Chinua Achebe presents Okonkwo as a particular kind of tragic protagonist, a great man who carries the fate of his people. Okonkwo is a man who is inflexible andRead MoreChinua Achebe s Things Fall Apart1033 Words   |  5 PagesIntroduction Chinua Achebe is a famous Nigerian novelist in worldwide. Things fall apart is Chinua Achebe’s first novel published in 1958, the year after Ghana became the first African nation to gain independence. And this novel is one of the first African novels to gain worldwide recognition. (Phil Mongredien, 2010) This novel presents people a story of an African Igbo tribal hero, Okonkwo, from his growth to death. The fate of Okonkwo also indicates the fate of Africa caused by the colonizationRead MoreChinua Achebe s Things Fall Apart883 Words   |  4 Pagesdehumanize the native population and convince themselves that they are helping. Chinua Achebe’s book Things Fall Apart attempts to correct these misguided views of African societies by portraying a more complex culture that values peace, and the art of conversation. Achebe also tries to portray the idea that not all European people they come in contact with are aggressive, and misconstrued in their view of the African societ ies. Achebe tries to show us the value of his society through repeated views into conversationsRead MoreChinua Achebe s Things Fall Apart1410 Words   |  6 PagesTeddy Manfre Ms. Blass ENG 209-001 April 24, 2017 Things Fall Apart In 1958, Chinua Achebe a famous Nigerian author publishes one of his most famous novels Things Fall Apart. The novel takes place in a Nigerian village called Umuofia. During the time that this novel is published Nigeria is being criticized by the Europeans for being uncivilized. In response, Achebe uses his brilliance in this novel to express the valued history of his people to his audience. His focus in the novel is on the pre-colonizedRead MoreChinua Achebe s Things Fall Apart1015 Words   |  5 PagesIn his novel Things Fall Apart, author Chinua Achebe utilizes his distinctive writing style in order to accurately capture the culture and customs of the Igbo people despite writing his story in a foreign language. Five aspects of Achebe’s style that make his writing unique is the straightforward diction present in dialogue, the inclusion of native parables convey Igbo life authentically, the inclusion of native Igbo words and phrases, detailed descriptions of nature and the usage of figurative languageRead MoreChinua Achebe s Things Fall Apart1702 Words   |  7 PagesTitle: Things Fall Apart Biographical information about the author: Chinua Achebe was born in Nigeria in 1930. He had an early career as a radio host, and later became the Senior Research Fellow at the University of Nigeria. After moving to America, he became an English professor at the University of Massachusetts, Amherst. Achebe has won numerous awards for his poetry and fiction, including the Man Booker prize and Commonwealth Poetry Price. He currently teaches at Bard College. Author: Chinua AchebeRead MoreChinua Achebe s Things Fall Apart Essay1347 Words   |  6 PagesCulture is an Important Element of Society Chinua Achebe is the author of when Things Fall Apart while Joseph Conrad authored Heart of Darkness. Conrad and Achebe set their individual titles in Africa; Achebe is an African writer whereas Conrad is Polish-British. The authors draw strength from their backgrounds to validity the authenticity of their fictional novels. Conrad writes from his experiences in the British and French navies while Achebe uses his African heritage. The theme of culture isRead MoreChinua Achebe s Things Fall Apart1248 Words   |  5 PagesChris Lowndes Ms. Cook A.P.L.C. 21 October 2015 We Are Family: Hardships in One s Family in Things Fall Apart Specific attributes correlate with each other to help create or not create the ideal strong family. However, through those attributes arise conflicts and major disputes. This issue of trying to achieve and create a strong family is of immense importance in one’s life, especially in Chinua Achebe’s, Things Fall Apart, a milestone in African literature. For instance, the father leaves his legacyRead MoreChinua Achebe s Things Fall Apart Essay1682 Words   |  7 Pagescertain degree of the priest class, libation, holidays, creation stories, divine systems of punishments and rewards. In the novel, Things Fall Apart, written by Chinua Achebe, is a story of tragic fall of a protagonist and the Igbo culture. Achebe demonstrates different examples and situations of where an African culture, in the instances of tribal religions, did certain things because of their tradition is and the way they developed into. African cultures pondered life mysteries and articulated theirRead Mo reChinua Achebe s Things Fall Apart1314 Words   |  6 PagesChinua Achebe masterpiece â€Å"Things Fall Apart† (1959) is the classic story of Okonkwo, a young man who strives to be revered by his village and family but because of his own internal character flaws meets his own demise. In the Igbo culture, family traditions are an important narrative throughout the novel. Okonkwo, the protagonist character of this story, begins with many attributes of what would be concluded as a hero with his cultural society. He is hard working, a material provider, feared and

Sourcing Scenarios Case Questions Free Essays

Julien Levesque June 17, 2010 MISM 2301 Sourcing Scenarios Case Questions Case 1: Outsourcing 1. Develop a table that captures the â€Å"pros† and â€Å"cons† of this corporate decision. Pros| Cons| Improved quality * Operational and management activities * Accurate record of transactions| Jeopardy of quality * Poor communication between suppliers * Testability * Qualifications of outsourcing company| Cost effective * Lowers cost service to the business| Quality of service * Stakeholders are affected and there is no single view of quality| Allows them to focus on the core business * Financial services| Image of company * Public opinion regarding outsourcing * Staff turnover| Operational expertise and access to talent * Too difficult or time consuming to develop it in-house| Communication problems with transferred employees * Company knowledge could be jeopardized| Standardizing business processes, IT services, and application services * More access to services because they have more resources and time to devote into other aspects of their company| Security, legal, and compliance issues * Fraud * Liability for actions is there but only until employees transfer| 2. We will write a custom essay sample on Sourcing Scenarios Case Questions or any similar topic only for you Order Now List the reasons why Southwest chose outsourcing? Was it the right choice? * Business growth required the need for hardware and software upgrades * This was the RIGHT choice It is important to keep clients happy and be able to satisfy their needs while remaining profitable * IT can enable business processes * This was the RIGHT choice * Easier to analyze transactions * Make more informed decisions when manipulating information * Outsourcing vendor hired many of the IT staff * This was the RIGHT choice * Knowledge of clients and necessary procedures * Hardware and software updates meet client needs * This was the RIGHT choice * There was a fee-based arrangement so they only pay for what they need and use Case 2: Partnering 1. Develop a table that captures the â€Å"pros† and â€Å"cons† of this corporate decision. Pros| Cons| Better customer service (focusing on their expertise)| Unregulated subsidiaries may have problems incorporating IT if they don’t have their own personnel| Increased efficiency and cost management| Should discuss decision with investors since they are affected| Wide range of technical personnel who are only employed when needed| Protocol for different subsidiaries may conflict with the IT that the partnering company wants to install| Flexibility of personnel| | Can serve different needs of each subsidiary| | 2. List the critical success factors (CSFs) in making this partnership work. * Meetings with the IT personnel and all groups to see if they can develop a plan together * Focused goal * Communication * Flexibility * Commitment to the project—financial and practice Case 3: Unwinding an outsourcing relationship 1. Use a table to list the major risks associated with this in-sourcing solution and how SRS mitigated each risks. Major Risks| SRS Mitigation| Data integrity| Converted to run on new software and testing| Controlled environment for data center| Located within building so it is accessible to staff and IT| No thorough understanding or knowledge of hardware and software being ordered| Clause to have vendors explain in detail all of the hardware they would employ and how it would be configured to work with their product offering system| Staff’s adoption and integration of new system| Staff training and testing| 2. List the critical success factors (CSFs) in making this arrangement work. * Understanding of needs and what hardware can be configured to best suit needs * Thorough training for employees so they know how to use hardware * Data integrity and testing * Standardizing system so it is easy to get any additional IT help and to reduce costs How to cite Sourcing Scenarios Case Questions, Essay examples

Vital Elements The Business Organizations †Myassignmenthelp.Com

Question: Discuss About The Vital Elements The Business Organizations? Answer: Introduction Performance management (PM) is an effective process of assessing, evaluating and rewarding the employees performances, the business processes and various other factors to assess the progress towards to achievement of the set organisational goals and aims. It is one of the most vital elements of the business organisations as it helps in ensuring that whether the objectives of the organisations are meeting up or not. The performance management can also be recognized as a system which develops a link between the goals and strategies of the operations and the behaviour of the individuals (Aguinis, 2009). It is a systematic and formal process by which the organisational managers influence, evaluate and measure the performance of the employees. Measuring the employees performances is considered as the backbone of the management of the business organisations. it is a vital aspect as with the measurement of the performances, it is assessed that what all contributions the employees are making in the growth and success of the organisation. There are diverse set of performance management approaches which are used by the organisations for measuring and appraising the performance of the employees. It is necessary that the approach selected must be appropriate which can help the organisation to achieve adequate results and have improved performance result (Ferreira and Otley, 2009). Different approaches of Performance management (Source: Dey and Giri, 2017) There are different performance management approaches which are used by the companies to assess and evaluate the performance of the employees and to further manage the same to achieve desired results. There are basically five different types of performance management approaches that comprises of behavioural approach, result approach, quality approach, attribute approach and comparative approach. The first approach is Comparative PM Approach which comprises of ranking based performance of the employees in respect with the other employees of the organisation or the specific group (Broadbent and Laughlin, 2009). There is a highest to lowest set of performances where comparison is the key aspect of evaluating the performances of the employees. The second approach is Attribute PM Approach in which the performances of the employees are evaluated and rated on the basis of a particular set of defined parameters that includes innovation, creativity, judgement, communication, teamwork and prob lem solving skills (Gruman and Saks, 2011). Third approach is Behavioural PM Approach which is one of the oldest approaches for the measurement of the performances of the employees. There are five to ten vertical scales on the basis of which the employee are scored and given ranking but such an approach is highly controversial and have associated issues of biasness from the managers side. The fourth approach is Result based PM Approach which is a straight-forward and simple concept where the employees are rated on the basis of the results of their performances. There is taken use of a balanced scorecard for analysing the results which are based on four perspectives i.e. growth and learning, internal and operations, customer and financial results (Verbeeten, 2008). The employees who have improved results are rewarded and recognized for their efforts. The last and the fifth approach is Quality based PM Approach which has its key emphasis upon improvement in the satisfaction level of the customers by decreasing the number of erro rs and attaining continuous improvements in the services offered to the customers. There is involvement of both the external and the internal factors in the assessment of the performances of the employees. The organisations take use of any of the five approaches for assessing the performance of the employees (Buckingham and Goodall, 2015). Critical analysis of the practice and process of performance management used in the organisation Coles Supermarkets Australia is one of the most renowned supermarket chains which is a subsidiary of Wesfarmers. The company was established in the year 1914 i.e. around a century ago and have gained recognized growth and success with its continued global expansions and high quality performance delivering workforce (Coles, 2017). To understand the aspect of performance management, the organisation selected is Coles Group as there is an extensive need to understand the role of the employees in the success of the organisation by the means of the performance management approach. The PM system for Coles is a way for ensuring that the objectives of the business are met by the employees or not. It is considered as a strategic tool for the organisation which supports to keep a focus on the organization as well as on the employees as a whole (Wu, Tzeng and Chen, 2009). The organisation take use of the result based performance management approach and is effectively implemented by the organisa tional managers. There is an all-inclusive process of performance management at Coles that comprises of the competencies objectives, the performance of the group, and performance of the individuals and the strategic goal of the organisation. Once there is identification of all the critical factors, the next step in the process is the way they are synchronized with the goals of the organisation for achieving increased level of success of the organisation (Van Dooren, Bouckaert and Halligan, 2015). There are basically six major elements of the performance management at Coles that comprises of the following: The performance planning which are the initial step and the most vital element of the complete system of performance management. The second element is the performance review and the performance appraisal which takes place between the employees and the managers at Coles. The third element in the performance management system of Coles is feedback mechanism on the employees performance. The supervisors and the managers offer feedback to the employees on their performances by analysing the result of their performances. The reward and pay system of Coles has its emphasis upon the perks, rewards, annual compensation and performance linked plan. For the employees, there are performance improvement plans which comprises of the various aspects which can help the employees in enhancing their performances such as mentoring, coaching and training. The sixth element of the performance management system of Coles is the future appraisal of the workforce which comprises of the future growth and the promotion plan of the employees based upon their performances (Dwivedi, et al., 2012). The reason behind selecting the result based performance management approach for the PM practices and process is that the company realized that the actual contribution of the employees in the achievement of the goals can majorly be evaluated through the end results of their performance only. Coles is a great retail giant who has a key aim of having upsurge sales thus the employees who have their vital support in the increase of sales and customer base are the best performers and they get entitled for the monthly, quarterly and annually rewards and appraisals. The result based PM approach help the organisation in motivating the employees to work hard and improve their performances (Kehoe and Wright, 2013). The organisation takes use of the Balanced Score Cards for analysing and evaluating the performances of the employees on the result basis. There are four basic aspects on which the managers give scores to the employees at Coles. The first aspect is the financial aspect which illustr ates that in the overall sales and profit earned by the company, how much have the individual contributed which can be analysed by the achievement of their individual targets of sales. The second aspect is customer which demonstrates the relationship of the employees with the customers and how much focused and good the employee is in resolving the queries of the customers (Moynihan and Pandey, 2010). The third aspect is internal work and operations of the company which shows that how much capable the employee is in handling those operations in an effective manner. The last aspect is learning and growth which illustrates the past growth record of the employee for analysing the individual's potential as well as the learning capability of the individual is also analysed. Based upon all these aspects, the employees received the scores and their performance is measured and further managed (Walker, Damanpour and Devece, 2010). The key advantage experienced by Coles of using the result based PM approach is that helps in converting the strategies into operations in a more holistic way. There is also a concerned amount of consideration laid upon the external factors too which can impact the performances of the employees such as customers and learning. The result approach does not completely rely upon a single factor i.e. financial aspects of the employees job performance. But there are ce rtain key negative implication and aspects too which are associated with the result based PM approach such as the lack of focus upon the human resource element and absence of few particular stakeholders in the set indicators for analysing performances. One more threatening negative aspect of the approach is an increase in the level of competition among the workforce of Coles which is termed mainly as the negative competition (De Waal, 2013). Recommendations to improve the current performance management practice As analysed that there are certain negative aspects too in the result based PM approach selected by the organisation. To manage those negative elements and improve the current performance management practices, there are few recommendations offered to Coles: The first and the key recommendation is to develop a robust organisational culture which can help the employees in understanding and realizing the advantages associated with performance and result based reward and appraisal system. It is essential for the organisational managers to make the employees sense the level of ethicality and equality associated with the use of this approach. When the employees will understand that they are rewarded only on the basis of their individual efforts and not any other factors that create biasness in results then they will strongly believe on the authenticity of the result based approach (Takeuchi, Chen and Lepak, 2009). The second recommendation to improve the current performance management practice and process is that there must be high involvement of the employees. There is an extensive need to have employees participation at all the levels of the organisational decision making. It will help in identifying the several issues as well as opportunities prevailing in the performance management system and will also help the company in finding ways to overcoming the souses and having appropriate suggestions from the employees for enhancing the improvement and efficiency of the performances of the workforce (Kompaso and Sridevi, 2010). The next recommendation is that there must be increased investments in recruiting right organisational managers who can significantly have a strong association with the employees. The correct manager can effectively engaged the employees in improving their performances, can offer valuable and corrective feedback to the employees, manage the issue with appropriate action as well as can offer the required training and coaching to the employees so that they can work on their weaker sections and can enhance and improve their performances and get a netter result. This will both motivate the employees as well as help the organization to achieve faster attainment of the organisational goals and objectives (Armstrong and Taylor, 2014). Conclusion It would be correct saying that to improve the employees performance and organisational productivity, the organisations must invest increased amount of capital in the performance management practices and processes. Coles is one of the organisations that effectively work upon this aspect and have an efficient performance management system in the organisation. from the report, it can be concluded that there are several positive impacts of the performance management practices of the company on its employees in terms of increased productivity, improved performances, enhanced development, upsurge level of employee engagement and organisational commitment. It can also be stated that the result based performance management approach is one of the best ways to analyse and evaluate the performance of the employees and have reward program. But to overcome some of the issues, there must be implementation of the recommendations suggested so that more improved results can be fetched from these per formance management practices. References Aguinis, H., 2009.Performance management. Upper Saddle River, NJ: Pearson Prentice Hall. Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Broadbent, J. and Laughlin, R., 2009. Performance management systems: A conceptual model.Management Accounting Research,20(4), pp.283-295. Buckingham, M. and Goodall, A., 2015. Reinventing performance management.Harvard Business Review,93(4), pp.40-50. Coles, 2017. About Coles. Accessed on: 13th September, 2017. Accessed from: https://www.coles.com.au/ De Waal, A., 2013.Strategic Performance Management: A managerial and behavioral approach. Palgrave Macmillan. Dey, A., and Giri, I., 2017. Approaches for measuring performance of employees. Accessed on: 13th September, 2017. Accessed from: https://www.projectguru.in/publications/approaches-measuring-performance-employees/ Dwivedi, A., Merrilees, B., Miller, D. and Herington, C., 2012. Brand, value and relationship equities and loyalty-intentions in the Australian supermarket industry.Journal of Retailing and Consumer Services,19(5), pp.526-536. Ferreira, A. and Otley, D., 2009. The design and use of performance management systems: An extended framework for analysis.Management accounting research,20(4), pp.263-282. Gruman, J.A. and Saks, A.M., 2011. Performance management and employee engagement.Human Resource Management Review,21(2), pp.123-136. Kehoe, R.R. and Wright, P.M., 2013. The impact of high-performance human resource practices on employees attitudes and behaviors.Journal of management,39(2), pp.366-391. Kompaso, S.M. and Sridevi, M.S., 2010. Employee engagement: The key to improving performance.International journal of business and management,5(12), p.89. Moynihan, D.P. and Pandey, S.K., 2010. The big question for performance management: Why do managers use performance information?.Journal of public administration research and theory,20(4), pp.849-866. Takeuchi, R., Chen, G. and Lepak, D.P., 2009. THROUGH THE LOOKING GLASS OF A SOCIAL SYSTEM: CROSS?LEVEL EFFECTS OF HIGH?PERFORMANCE WORK SYSTEMS ON EMPLOYEESATTITUDES.Personnel Psychology,62(1), pp.1-29. Van Dooren, W., Bouckaert, G. and Halligan, J., 2015.Performance management in the public sector. Routledge. Verbeeten, F.H., 2008. Performance management practices in public sector organizations: Impact on performance.Accounting, Auditing Accountability Journal,21(3), pp.427-454. Walker, R.M., Damanpour, F. and Devece, C.A., 2010. Management innovation and organizational performance: The mediating effect of performance management.Journal of Public Administration Research and Theory,21(2), pp.367-386. Wu, H.Y., Tzeng, G.H. and Chen, Y.H., 2009. A fuzzy MCDM approach for evaluating banking performance based on business Scorecard.Expert Systems with Applications,36(6), pp.10135-10147.